Privacy Policy

1. Introduction

Corpelia Farms (Pty) Ltd (“Corpelia”, “we”, “us”, “our”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in compliance with the Protection of Personal Information Act (POPIA) and other applicable data protection laws in South Africa.

By interacting with us—whether by visiting our farm, using our website, subscribing to our newsletter, or engaging with our services—you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of personal information:

2.1 Information We Collect

• Full name and contact details (phone number, email, address)
• Identity/passport number or business registration information
• Payment and banking details (for purchases or transactions)
• Communication and feedback provided via forms, emails, or calls

2.2 Automatically Through Our Website

• IP address, browser type, and device information
• Cookies and usage data for site optimization
• Location data (if enabled)

3. How we use your information

We use your information for the following purposes:

• To respond to inquiries and provide requested services
• To manage bookings, purchases, and equipment hire agreements
• To deliver newsletters, alerts, and updates
• To maintain and improve our website and online services
• To conduct market analysis and enhance customer experience
• To comply with legal and regulatory obligations
• For internal record keeping and administrative purposes

4. Sharing of personal information

Corpelia Farms will never sell your personal data. However, we may share your information with:

• Authorised third-party service providers (e.g. email platforms, payment processors)
• Regulatory authorities or law enforcement where required by law
• Professional advisors, such as accountants or auditors
• Affiliated entities or subsidiaries, where necessary to provide services

5. Data security

We implement reasonable technical and organisational safeguards to protect your personal data from loss, unauthorised access, alteration, or disclosure. These include:

• Secure hosting and encrypted data storage
• Restricted access to personal data
• Regular review of data protection policies and procedures

6. Your Rights

Under POPIA, you have the following rights:

• Access: Request access to your personal information
• Correction: Request corrections or updates to your data
• Erasure: Request deletion of personal data, subject to legal obligations
• Objection: Object to the processing of your data for direct marketing or other purposes
• Withdraw Consent: At any time, where processing is based on your consent

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purpose for which it was collected, or to meet legal, accounting, or regulatory requirements.

8. Cookies and Website Tracking

Our website uses cookies to enhance your browsing experience, track usage patterns, and improve functionality. You can choose to disable cookies via your browser settings, but this may affect certain features of the site.

9. Third-Party Links

Our website may include links to third-party websites. This Privacy Policy applies only to Corpelia Farms. We encourage you to read the privacy policies of any external sites you visit.

10. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors without appropriate consent.

11. Updates to this policy

We may update this Privacy Policy from time to time. All updates will be posted on this page with the effective date clearly stated. Your continued use of our services after any updates signifies your acceptance of the revised policy.

12. Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

• Plot 11, Airport View, Odi Raceway, Kgabalatsane, North West, South Africa
• info@corpeliafarms.co.za
• Cel: 060 857 2488